Mobile Application and Web Application
Enhance the support and control for Clients and Employees.
The Mobile and Web Applications are an addition to the existing MyCare CRM to providing more options for Clients and Employees
to participate in Service setup and reporting.
Employees can provide TimeSheets and Client’s progress notes, record Client’s signature and upload pictures to the service and reportable Events.
Client can lookup services, book services, see their service history and NDIS Funding balance, enter reportable events and few Documents.
Mobile & Web Applications allow efficient communication between the Administration, Clients and Care Workers.
Access data on Mobile Phones or via the browser on a PC
Mobile Application:
The MyCare Mobile application can be downloaded from the AppStore for IPhones and Android phones.
Employee Logon
- Pickup Service Schedules for Employee specific Client only
- View Service Schedules for past and future shifts
- Access Client’s Care Plan and care notes
- View all CareWorker shifts for a specific client – see all CareWorkers Progress Notes
- Access Client’s Documents — Client Specific Care documents can be uploaded
- Shift logon/logoff and record Time/Place via GPS location entry.
- Enter TimeSheets with Client’s Progress Notes and Assessment Notes plus rating.
- UpdateTimeSheet with shift hours, travel distance and travel time and lunch breaks
- Provide Shift notes – required for all TimeSheet changes.
- Trigger Risk Alerts and send instant notifications via WorkFlow to office staff
- Capture Client’s signature for the service
- Client can enter a Service rating / Like – Neutral – Dislike
- Upload pictures via the IPhone camera and attach to the service schedule.
Client Logon
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View historical and future Service Schedules
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Access Documents – Company and Client care documents
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View Client Service Statements and NDIA Funding setup
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Book services online provide shift notes
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Enter reportable events / incidents – complaints reporting
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Update personal details and relative contact details
Web Application:
The MyCare Web application can be accessed on the PC via the web-browser
Employee Logon
- Pickup Service Schedules for Employee specific Client only
- View Service Schedules for past and future shifts
- Access Client’s Care Plan and care notes
- Enter Home Risk assessments and Home Risk summary reports for Clients
- Clients incident reports – record reportable events
- Employee incident reports — record non Client specific reportable events
- View all CareWorker shifts for a specific client – see all CareWorkers Progress Notes
- Access Client’s Documents — Client Specific Care documents can be uploaded
- Enter TimeSheets with Client’s Progress Notes and Assessment Notes plus rating.
- UpdateTimeSheet with shift hours, travel distance and travel time and lunch breaks
- Provide Shift notes – required for all TimeSheet changes.
- Access Service information Documents – like Proceture manuals
- Allow Documents reading acknowledgements — confirm doc has been read.
Client Logon
- View Service Schedules history and future service schedules
- Access Documents – Company and Client care documents
- View Client Service Statements and NDIA Funding setup
- Book services online provide shift notes
- Enter reportable events / incidents – complaints reporting
- Update personal details and relative contact details
ICareSoft is an Australian owned company that has been developing leading software solutions for the disability and aged care sector in Australia since 1996.
ICareSoft Pty/Ltd
Australian Business Number (ABN)
136 158 181 78
Trading as
MyCareSoft
Contact us
Phone: 1300 14 14 48
Enquiries: info@mycaresoft.com
Support: support@mycaresoft.com